Backup Support

Our full infrastructure backup solution is tailored for the enterprise with fast recovery objectives.
We provide three different backup and disaster recovery options to
protect your data and operating systems.
Our application based backups utilise very modern bit level functionality with the following features:
This allows us to backup only the portion of a file that has changed and not the entire file as with conventional Full / Incremental / Differential style backups. This is highly efficient on storage as well as Internet line usage.
We are able to seed an entire company’s data to a secure off site location, thus ensuring that we immediately secure the data without the long initial backup period when attempting to do so via the internet. From here on, only the bit level changes are backed up.
All our clients’ data get encrypted in 256-bit. This provides the following advantages:

  • No one can view client data at the data center.
  • Data is safe during the internet transfer to the off-site location
  • Data is safe on the on-site backup location
  • We are happy to provide your encrypted backup archive for auditor inspection
  • We offer a local and remote service, which allows us to recover from the local backup during non-disaster scenario’s (faster) with the option to revert to the off-site backup during a disaster scenario. Seeding also allows us to pick up an encrypted copy of your data at the Data Center and transport to the office during large recoveries. This ensures fast business recovery during disaster.
  • We also welcome random as well as scheduled recoveries to test the infrastructure.
  • Our software and licensing is included in our monthly fee, there are no additional costs to the business.
  • Our software can speak directly to SQL, Active Directory and System states.
Our full infrastructure backup solution is tailored for the enterprise with fast recovery objectives in the event of a major disaster or instant file recoveries during accidental deletions or overwrites.

Features

  • Instant recovery ability (recover a fully failed server in as little as 2 minutes) This requires an existing environment that is configured for direct access to primary storage
  • Full server recovery in any environment with only a few clicks.
  • File level recovery of any server within minutes.
  • Data de-duplication – allowing your full infrastructure to not only be protected on site, but also in the data center.
  • Automated reporting
  • Data retention periods can be defined according to your specifications or legal requirements

The solution includes an on-site storage and backup server that replicates all changes on your schedule to a Namibian secure data center. Only the delta level blocks are replicated which brings the actual data volume down to a minimum. This data center is the disaster recovery site in the event that your servers fail entirely and the on-site copies are also damaged. It offers the fastest and most reliable way to ensure you are always protected.

Site to site replication solutions

Our replication solution utilises a Microsoft function and is thus suited only for environments using Microsoft Server 2012 and up. We offer similar solutions for other environments but these will require an analysis and we do not have a standard package available due to the large variety of systems available.

Features

  • Replicate your entire Microsoft infrastructure to our data center in 15 minute increments with a 48 hour retention period.
  • Failback to any server in 15-minute increments for up to 48 hours.
This solution is not classified as a backup solution but rather as a DR (disaster recovery) solution where during a major failure or even just for troubleshooting, one can revert to a previous copy of any of your servers. It is not a long term (exceeding 48 hours) solution. It also allows your office to fail over to this data center copy immediately with small network changes, allowing your company to continue working while the primary site is restored.